Shillong: Union Bank of India has taken up a digital transformation initiative by partnering with IBM to create a state-of-the-art Digital Business Platform.
This collaboration aims to establish a Digital Bank, equipped with cutting-edge capabilities that focus on omni-channel experiences, data-driven hyper-personalisation, and an extensive financial services superstore designed for seamless cross-selling and upselling.
The Digital Business Platform will also facilitate full digital journeys, providing customers with unparalleled convenience and efficiency. Further, the bank will embrace Open Banking capabilities, allowing for seamless integration of services across multiple partnerships.
"At Union Bank of India, we are dedicated to empowering our customers with innovative products and unparalleled banking experiences. Our collaboration with IBM India Pvt Ltd represents a significant milestone in our journey towards a comprehensive Digital Transformation," said MD Manimekhalai.
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